RETURN  POLICY

 

Last updated August 12, 2022

 

 

 

If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund (in case of damaged goods), store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

We do not take returns from physical goods, unless good were damaged. We do not take returns of digital goods, though offer refunds of online courses, if you deliver us full explanation why the order has not met your needs. This needs to be done within 10 days of the purchase date. The purchase proof as receipt must be provided too.

RETURN PROCESS

 

To request a refund, please write us an email via mail@cosmicguidediana.com, including the receipt and full explanation why the order has not met your needs. 

REFUNDS

 

After receiving your email and evaluating the full explanation, we will process your refund. Please allow at least 14 days to process your return.

 

EXCEPTIONS    

 

For defective or damaged products, please contact us at mail@cosmicguidediana.com to arrange a refund or exchange with a subject line "Defect/Damaged Goods".

 

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at: 

mail@cosmicguidediana.com

This return policy was created using Termly’s Return and Refund Policy Generator.